WaterCoolersDirect.com Privacy Policy

This privacy statement covers the website WaterCoolersDirect.com, owned wholly by WaterCoolers Direct.com Limited (referred to as 'WaterCoolersDirect.com'). Registered in England. Company Registration Number 5072220. Registered Office: The Old Baptist Chapel, New Street, Painswick, Gloucester, GL6 6XH, United Kingdom.

WaterCoolersDirect.com collects information from its customers when placing an order through this website.

What personally identifiable information does WaterCoolersDirect.com collect?
WaterCoolersDirect.com collects information from the user on the order form when a purchase is made. The customer must provide contact information (name, email, and delivery address). This enables us to deliver your goods and provide an order confirmation. Financial information (credit card type, number and expiration date) is needed for billing purposes and to process customers' orders. If we have trouble processing an order, the information is used to contact the customer.

Should you wish to contact us you do not need to complete a form and we do not require personally identifiable data.

What personally identifiable information do third parties collect through the website?
We do not engage in third party advertising. The only third party who collects information through the website is our Payment Service Provider, PayPal This company does not retain, share, store or use personally identifiable information for any secondary purposes.


A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information on our site. We use session ID cookies to hold the contents of the shopping cart. This session ID cookie consists of a product identifiers and quantities of products. Once users close the browser, the cookie simply terminates, after which no information is held on the user's computer relating to the order.

Log Files

Like most standard website servers we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track users' movements in the aggregate and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information.

With whom WaterBoilers Direct.com Limited may share user information:

Third Party Intermediaries

We use outside courier companies to ship orders and a Payment Service Provider (PayPal) to bill customers for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

What choices are available to users regarding collection, use and distribution of the information?
Under no circumstance do we pass customers' details to third parties for marketing purposes. When you place an order with us, you are invited to tick an opt-out box. This states that you do not wish us to send information either by e-mail or post, relating to existing, new and upcoming products and offers of WaterCoolersDirect.com. We do not use customers' information for any other purposes.

Customers who later decide they no longer wish to receive any marketing information from WaterCoolersDirect.com may opt out of receiving these communications by contacting us.

What types of security procedures are in place to protect the loss, misuse or alteration of information under WaterCoolersDirect.com' control?
We use PayPal to process your personal and credit card details.

PayPal information for customers buying on the web.
Orders can be placed directly over the web with payment being made by Credit Card via Paypal. We have chosen Paypal to process your credit card transactions for us as they offer a secure service. If you don't already have a Paypal account please click here for further details to find out just how easy and simple it is to open a free Paypal account.

If you have any questions concerning security on WaterCoolersDirect.com please contact us.

How users can inform of us changes in their personally identifiable information:
If a customer's personally identifiable information changes (such as telephone number or email or postal address), we provide a way to correct, update or delete customers' personally identifiable information. This can be done by contacting us as outlined in the final paragraph of this privacy statement.

Business Transitions

In the event that WaterCoolersDirect.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, customers' personal information will, in most instances, be part of the assets transferred. Customers will be notified via e-mail or post prior to a change of ownership or control of their personal information, and will have the option to contact the acquirer of this information should they wish to do so.


This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a belief in good faith that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Changes in our Privacy Policy
If WaterCoolersDirect.com changes its privacy policy, the changes will be posted to this privacy statement.

Contact Information
If you have any questions concerning our privacy policy please contact us.

Copyright © WaterCoolers Direct.com Ltd 2015