We have updated our Privacy Notice. These changes are designed to provide greater clarity on how we use your personal information and to consolidate previously separate EU and rest-of-world notices into a single document.


Clean water is healthy water. To keep your cooler or water dispenser in tip top condition it requires a little bit of regular TLC.

Sanitisaton is the cleaning and sterilisation of the key parts of a cooler or water fountain, especially the tap mechanism. Water dispensed from a properly maintained cooler should be the same quality as the water before it enters the dispenser.

Wipes and foam sprays remove biofilm and other bacterial matter.

Not forgetting the drip tray which harbours bacteria and stagnant water that can be harmful and affect the smell and taste of your drink.

Purification filters need to be changed every six months – if left water quality deteriorates and can become undrinkable.

Regular sanitisation increases the lifespan of your water dispenser for optimum operation, energy efficiency and cooling performance. There’s more to this than meets the eye. With our cooler care packages we can make light work of this important task so you don’t have to worry.

All our maintenance operations are carried out by our team of highly qualified service engineers to certified levels and best practice. We have a network of skilled engineers that operate a nationwide service and carry spare parts for all the water dispensers that we sell.

Scheduled maintenance visits are planned by our helpful Customer Operations team to suit your company open times and access, to ensure minimum downtime and restore your equipment back to full working order within hours!