Free Technical Support After You Buy
Choose from a range of service levels and let us support you, or save money by installing and running the machine yourself.
Our technical team has years of experience dealing with the installation and maintenance of all types of water coolers, fountains, filters and taps.
For guidance please call our friendly free HelpDesk on 0800 7311 491.
Flexible Maintenance
For your peace of mind, we are now offering a wide choice of flexible maintenance contracts to suit your cooler and your budget. All contracts are available for either 1 year or 3 years, and are graded in a BRONZE, SILVER and GOLD scale.
BRONZE MaintenanceWith our basic BRONZE package we will automatically send you the required filter and sanitisation kit so that you can then do it yourself.
SILVER MaintenanceOur SILVER package benefits from a prompt service from one of our engineers to take total care of your cooler maintenance, but doesn’t include any callouts for failure.
GOLD MaintenanceOr you may prefer the allinclusive, fully comprehensive GOLD package that covers any faults, essential maintenance, engineer callouts and filter requirements.
For guidance on which contract would be best for you please call our friendly HelpDesk on 0800 7311 491.
Replacement Filter Advice
Need replacement filters? We can help even if you didn’t rent or buy your machine from us simply visit the Replacement Water Filters page.
Bottled Water Delivery
Frustrated by poor water delivery? We can help you find suppliers who care. For help with your bottled water delivery please call our free, friendly HelpDesk on 0800 7311 491.
SAFEContractor
WCD is pleased to announce that in January 2011 we became a SAFEContractor approved company demonstrating our compliance and commitment to ensuring Health and Safety processes and policies are maintained and adhered to.
